Need assistance?
For last-minute changes or questions, contact Christen Smith:
October 28-30 | Nashville, TN
A peer-led forum for Turquoise executive customers
What to expect
In this closed, peer-led forum for Turquoise customers across the aisle, executive providers, payers, and employers will come together to work through friction in contract design, reimbursement integrity, Medicare Advantage, and direct-to-employer models. You’ll learn how to work not as adversaries, but business partners. Expect a fireside chat from an industry icon, panels leading into workshops, and real time polling and roundtables that guide you to produce real outputs you can bring back to your organization.
Healthcare won’t fix itself…but the people in the room might.
Suggested attire: business casual
Agenda
Subject to change
Wed 28 Oct
6:00pm
Welcome Reception, Four Seasons Nashville
Meet forum attendees and get to know one another over drinks and heavy appetizers.
South Pool Lawn, 7th floor
Thurs 29 Oct
8:15 am
Breakfast and Networking
SoBro East & Foyer, 5th floor
9:00 am
Welcome and Introductions
SoBro East, 5th floor
9:30 am
A New Model for Payer-Provider and Employer Partnerships: The Contract Renews, Does the Relationship?
Led by: [TBD Customer name]
In this session, you’ll explore how payers and providers can build a working relationship that lasts between negotiations. We’re throwing out the governance deck and instead, working through an actual operating structure with shared data, defined escalation, and executive accountability on both sides. Through live polling and panel discussion, we’ll challenge you to examine why relationships often deteriorate between contract cycles and what it would take to finally change the status quo.
SoBro East, 5th floor
10:15 am
Break
SoBro Ballroom, 5th floor
10:30 am
Closing the Expectation Gap: Expected vs. Actual Reimbursement
Led by: [TBD Customer name]
Why does the gap between contracted rates and actual reimbursement keep growing? Where do underpayments actually originate? In this session, you’ll explore how prior authorization functions as a contract design problem rather than a purely operational one. You’ll dig into how AI-powered monitoring and denial prediction are shifting the conversation from retrospective disputes to proactive contract management, and discover what changes when a provider gets this right.
SoBro East, 5th floor
12:00 pm
Split-Track Roundtables
Working Lunch
What We Wish Payers/Providers/Employers Understood
During this work lunch, payers and providers will meet separately for a candid, facilitated conversation. Working with just your peer group, prompts will guide a discussion designed to surface what each group actually thinks and would be willing to change about how they do business. Key themes from each room will be shared back with the full group under Chatham House Rule before the afternoon session.
SoBro East, 5th floor
2:00 pm
Medicare Advantage: The Partnership Hiding Inside the Friction
Led by: [TBD Customer name]
Why does the gap between contracted rates and actual reimbursement keep growing? Where do underpayments actually originate? In this session, you’ll explore how prior authorization functions as a contract design problem rather than a purely operational one. You’ll dig into how AI-powered monitoring and denial prediction are shifting the conversation from retrospective disputes to proactive contract management, and discover what changes when a provider gets this right.
SoBro East, 5th floor
3:00pm
Break
SoBro Ballroom, 5th floor
12:00 pm
Fireside Chat with a special guest
Guest to be announced. Previous year’s guests include Mark Cuban and Seema Verma
A fireside conversation moderated by Turquoise CEO, Chris Severn with a special with a keynote guest. This session will offer an informal, candid discussion to close out Day One of the event.
SoBro East, 5th floor
4:30 pm
Networking & Work Break
SoBro Ballroom, 5th floor
7:00 pm
Dinner
Location TBA
SoBro Ballroom, 5th floor
Fri 30 Oct
8:15 am
Breakfast and Networking
SoBro East & Foyer, 5th floor
10:00 am
Direct-to-Employer and the Future of Managed Care
In this session, you’ll examine the rise of direct-to-employer contracting and what it means for health systems, health plans, and the broader payer-provider relationship. Covering narrow networks, value-based employer arrangements, and whether employers should have a formal seat in contracting, you’ll explore how AI and transparency data are making these arrangements more viable at scale. You’ll leave knowing whether payers and providers are better off competing or collaborating for the employer market.
SoBro East, 5th floor
10:00 am
Break
SoBro Ballroom, 5th floor
10:15 am
The Internal Alignment Problem: When Rev Cycle, Managed Care & Finance Aren't Speaking the Same Language
Finally addresses how misalignment between revenue cycle, managed care contracting, and finance teams causes underpayments to go undetected and disputes to arrive too late to matter. You’ll explore what structural alignment actually looks like in practice, such as shared dashboards and unified contract performance metrics, and the governance model needed to connect internal alignment to external payer performance.
SoBro East, 5th floor
11:15 am
Turning Payer Policy Chaos into a Compliance Advantage: Building a Repeatable Surveillance Program with AI
Payer coverage and reimbursement policies change constantly and unevenly across plans, lines of business, and states. In this final session, you’ll learn how organizations can build repeatable payer policy compliance and surveillance programs using data and analytics to centralize and standardize policy information at scale.
Rather than tracking updates manually across hundreds of scattered PDFs and portals, you’ll learn how advanced technology and AI can do this work for you, flagging changes as they happen and turning fragmented policy data into a structured, searchable asset. We'll look at how tools like Turquoise’s payer policy solution put this approach into practice.
SoBro East, 5th floor
12:00 pm
Forum Wrap-Up
SoBro Ballroom, 5th floor
RSVP
Register for this no-cost event
Join your peers for two days in Nashville, TN 10/28-10/30. This event is no cost with hotel and travel on Turquoise.
Register
The Turquoise team
Chris Severn
Chief of Staff
Chris O'Dell
President
Jenn Misora
SVP of Customer Success
Faye Leong
VP of Marketing
Brendan Davis
VP of Sales
Brittany Cecil
Director, Customer Success
Brian Walsh
Director, Customer Engagement
Kellie Martino
Director, Customer Experience
Tabby Jewett
SVP of Design
Ariela Simerman
VP of Product
Brian Walsh
Director, Customer Engagement
Kellie Martino
Director, Customer Experience
Transportation and logistics
Where you’ll stay
Four Seasons Hotel, Nashville, TN
100 Demonbreun St, Nashville, TN 37201
How you’ll get around
All attendees will receive an email with exclusive access to Uber Black for the duration of your trip.
© 2026 Executive Healthcare Payment Forum | Hosted by Turquoise
October 28-30 | Nashville, TN
A peer-led forum for Turquoise executive customers
What to expect
In this closed, peer-led forum for Turquoise customers across the aisle, executive providers, payers, and employers will come together to work through friction in contract design, reimbursement integrity, Medicare Advantage, and direct-to-employer models. You’ll learn how to work not as adversaries, but business partners. Expect a fireside chat from an industry icon, panels leading into workshops, and real time polling and roundtables that guide you to produce real outputs you can bring back to your organization.
Healthcare won’t fix itself…but the people in the room might.
Suggested attire: business casual
Agenda
Subject to change
Wed 28 Oct
6:00pm
Welcome Reception, Four Seasons Nashville
Meet forum attendees and get to know one another over drinks and heavy appetizers.
South Pool Lawn, 7th floor
Thurs 29 Oct
8:15 am
Breakfast and Networking
SoBro East & Foyer, 5th floor
9:00 am
Welcome and Introductions
SoBro East, 5th floor
9:30 am
A New Model for Payer-Provider and Employer Partnerships: The Contract Renews, Does the Relationship?
Led by: [TBD Customer name]
In this session, you’ll explore how payers and providers can build a working relationship that lasts between negotiations. We’re throwing out the governance deck and instead, working through an actual operating structure with shared data, defined escalation, and executive accountability on both sides. Through live polling and panel discussion, we’ll challenge you to examine why relationships often deteriorate between contract cycles and what it would take to finally change the status quo.
SoBro East, 5th floor
10:15 am
Break
SoBro Ballroom, 5th floor
10:30 am
Closing the Expectation Gap: Expected vs. Actual Reimbursement
Led by: [TBD Customer name]
Why does the gap between contracted rates and actual reimbursement keep growing? Where do underpayments actually originate? In this session, you’ll explore how prior authorization functions as a contract design problem rather than a purely operational one. You’ll dig into how AI-powered monitoring and denial prediction are shifting the conversation from retrospective disputes to proactive contract management, and discover what changes when a provider gets this right.
SoBro East, 5th floor
2:00 pm
Medicare Advantage: The Partnership Hiding Inside the Friction
Led by: [TBD Customer name]
Why does the gap between contracted rates and actual reimbursement keep growing? Where do underpayments actually originate? In this session, you’ll explore how prior authorization functions as a contract design problem rather than a purely operational one. You’ll dig into how AI-powered monitoring and denial prediction are shifting the conversation from retrospective disputes to proactive contract management, and discover what changes when a provider gets this right.
SoBro East, 5th floor
3:00pm
Break
SoBro Ballroom, 5th floor
12:00 pm
Fireside Chat with a special guest
Guest to be announced. Previous year’s guests include Mark Cuban and Seema Verma
A fireside conversation moderated by Turquoise CEO, Chris Severn with a special with a keynote guest. This session will offer an informal, candid discussion to close out Day One of the event.
SoBro East, 5th floor
4:30 pm
Networking & Work Break
SoBro Ballroom, 5th floor
7:00 pm
Dinner
Location TBA
SoBro Ballroom, 5th floor
Fri 30 Oct
8:15 am
Breakfast and Networking
SoBro East & Foyer, 5th floor
10:00 am
Direct-to-Employer and the Future of Managed Care
In this session, you’ll examine the rise of direct-to-employer contracting and what it means for health systems, health plans, and the broader payer-provider relationship. Covering narrow networks, value-based employer arrangements, and whether employers should have a formal seat in contracting, you’ll explore how AI and transparency data are making these arrangements more viable at scale. You’ll leave knowing whether payers and providers are better off competing or collaborating for the employer market.
SoBro East, 5th floor
10:00 am
Break
SoBro Ballroom, 5th floor
10:15 am
The Internal Alignment Problem: When Rev Cycle, Managed Care & Finance Aren't Speaking the Same Language
Finally addresses how misalignment between revenue cycle, managed care contracting, and finance teams causes underpayments to go undetected and disputes to arrive too late to matter. You’ll explore what structural alignment actually looks like in practice, such as shared dashboards and unified contract performance metrics, and the governance model needed to connect internal alignment to external payer performance.
SoBro East, 5th floor
11:15 am
Turning Payer Policy Chaos into a Compliance Advantage: Building a Repeatable Surveillance Program with AI
Payer coverage and reimbursement policies change constantly and unevenly across plans, lines of business, and states. In this final session, you’ll learn how organizations can build repeatable payer policy compliance and surveillance programs using data and analytics to centralize and standardize policy information at scale.
Rather than tracking updates manually across hundreds of scattered PDFs and portals, you’ll learn how advanced technology and AI can do this work for you, flagging changes as they happen and turning fragmented policy data into a structured, searchable asset. We'll look at how tools like Turquoise’s payer policy solution put this approach into practice.
SoBro East, 5th floor
12:00 pm
Forum Wrap-Up
SoBro Ballroom, 5th floor
RSVP
Register for this no-cost event
Join your peers for two days in Nashville, TN 10/28-10/30. This event is no cost with hotel and travel on Turquoise.
Register
The Turquoise team
Chris Severn
Chief of Staff
Chris O'Dell
President
Jenn Misora
SVP of Customer Success
Faye Leong
VP of Marketing
Brendan Davis
VP of Sales
Brittany Cecil
Director, Customer Success
Brian Walsh
Director, Customer Engagement
Kellie Martino
Director, Customer Experience
Tabby Jewett
SVP of Design
Ariela Simerman
VP of Product
Brian Walsh
Director, Customer Engagement
Kellie Martino
Director, Customer Experience
Transportation and logistics
Where you’ll stay
Four Seasons Hotel, Nashville, TN
100 Demonbreun St, Nashville, TN 37201
How you’ll get around
All attendees will receive an email with exclusive access to Uber Black for the duration of your trip.
Need assistance?
For last-minute changes or questions, contact Christen Smith:
© 2026 Executive Healthcare Payment Forum | Hosted by Turquoise
October 28-30 | Nashville, TN
A peer-led forum for Turquoise executive customers
What to expect
In this closed, peer-led forum for Turquoise customers across the aisle, executive providers, payers, and employers will come together to work through friction in contract design, reimbursement integrity, Medicare Advantage, and direct-to-employer models. You’ll learn how to work not as adversaries, but business partners. Expect a fireside chat from an industry icon, panels leading into workshops, and real time polling and roundtables that guide you to produce real outputs you can bring back to your organization.
Healthcare won’t fix itself…but the people in the room might.
Suggested attire: business casual
Agenda
Subject to change
Wed 28 Oct
6:00pm
Welcome Reception, Four Seasons Nashville
Meet forum attendees and get to know one another over drinks and heavy appetizers.
South Pool Lawn, 7th floor
Thurs 29 Oct
8:15 am
Breakfast and Networking
SoBro East & Foyer, 5th floor
9:00 am
Welcome and Introductions
SoBro East, 5th floor
9:30 am
A New Model for Payer-Provider and Employer Partnerships: The Contract Renews, Does the Relationship?
Led by: [TBD Customer name]
In this session, you’ll explore how payers and providers can build a working relationship that lasts between negotiations. We’re throwing out the governance deck and instead, working through an actual operating structure with shared data, defined escalation, and executive accountability on both sides. Through live polling and panel discussion, we’ll challenge you to examine why relationships often deteriorate between contract cycles and what it would take to finally change the status quo.
SoBro East, 5th floor
10:15 am
Break
SoBro Ballroom, 5th floor
10:30 am
Closing the Expectation Gap: Expected vs. Actual Reimbursement
Led by: [TBD Customer name]
Why does the gap between contracted rates and actual reimbursement keep growing? Where do underpayments actually originate? In this session, you’ll explore how prior authorization functions as a contract design problem rather than a purely operational one. You’ll dig into how AI-powered monitoring and denial prediction are shifting the conversation from retrospective disputes to proactive contract management, and discover what changes when a provider gets this right.
SoBro East, 5th floor
12:00pm
Split-Track Roundtables
Working Lunch
What We Wish Payers/Providers/Employers Understood
During this work lunch, payers and providers will meet separately for a candid, facilitated conversation. Working with just your peer group, prompts will guide a discussion designed to surface what each group actually thinks and would be willing to change about how they do business. Key themes from each room will be shared back with the full group under Chatham House Rule before the afternoon session.
SoBro East, 5th floor
2:00 pm
Medicare Advantage: The Partnership Hiding Inside the Friction
Led by: [TBD Customer name]
Why does the gap between contracted rates and actual reimbursement keep growing? Where do underpayments actually originate? In this session, you’ll explore how prior authorization functions as a contract design problem rather than a purely operational one. You’ll dig into how AI-powered monitoring and denial prediction are shifting the conversation from retrospective disputes to proactive contract management, and discover what changes when a provider gets this right.
SoBro East, 5th floor
3:00pm
Break
SoBro Ballroom, 5th floor
12:00 pm
Fireside Chat with a special guest
Guest to be announced. Previous year’s guests include Mark Cuban and Seema Verma
A fireside conversation moderated by Turquoise CEO, Chris Severn with a special with a keynote guest. This session will offer an informal, candid discussion to close out Day One of the event.
SoBro East, 5th floor
4:30 pm
Networking & Work Break
SoBro Ballroom, 5th floor
7:00 pm
Dinner
Location TBA
SoBro Ballroom, 5th floor
Fri 30 Oct
8:15 am
Breakfast and Networking
SoBro East & Foyer, 5th floor
10:00 am
Direct-to-Employer and the Future of Managed Care
In this session, you’ll examine the rise of direct-to-employer contracting and what it means for health systems, health plans, and the broader payer-provider relationship. Covering narrow networks, value-based employer arrangements, and whether employers should have a formal seat in contracting, you’ll explore how AI and transparency data are making these arrangements more viable at scale. You’ll leave knowing whether payers and providers are better off competing or collaborating for the employer market.
SoBro East, 5th floor
10:00 am
Break
SoBro Ballroom, 5th floor
10:15 am
The Internal Alignment Problem: When Rev Cycle, Managed Care & Finance Aren't Speaking the Same Language
Finally addresses how misalignment between revenue cycle, managed care contracting, and finance teams causes underpayments to go undetected and disputes to arrive too late to matter. You’ll explore what structural alignment actually looks like in practice, such as shared dashboards and unified contract performance metrics, and the governance model needed to connect internal alignment to external payer performance.
SoBro East, 5th floor
11:15 am
Turning Payer Policy Chaos into a Compliance Advantage: Building a Repeatable Surveillance Program with AI
Payer coverage and reimbursement policies change constantly and unevenly across plans, lines of business, and states. In this final session, you’ll learn how organizations can build repeatable payer policy compliance and surveillance programs using data and analytics to centralize and standardize policy information at scale.
Rather than tracking updates manually across hundreds of scattered PDFs and portals, you’ll learn how advanced technology and AI can do this work for you, flagging changes as they happen and turning fragmented policy data into a structured, searchable asset. We'll look at how tools like Turquoise’s payer policy solution put this approach into practice.
SoBro East, 5th floor
12:00 pm
Forum Wrap-Up
SoBro Ballroom, 5th floor
RSVP
Register for this no-cost event
Join your peers for two days in Nashville, TN 10/28-10/30. This event is no cost with hotel and travel on Turquoise.
Register
The Turquoise team
Chris Severn
Chief of Staff
Chris O'Dell
President
Jenn Misora
SVP of Customer Success
Faye Leong
VP of Marketing
Brendan Davis
VP of Sales
Brittany Cecil
Director, Customer Success
Brian Walsh
Director, Customer Engagement
Kellie Caprio-Martino
Director, Customer Experience
Tabby Jewett
SVP of Design
Ariela Simerman
VP of Product
Brian Walsh
Director, Customer Engagement
Kellie Caprio-Martino
Director, Customer Experience
Transportation and logistics
Where you’ll stay
Four Seasons Hotel, Nashville, TN
100 Demonbreun St, Nashville, TN 37201
How you’ll get around
All attendees will receive an email with exclusive access to Uber Black for the duration of your trip.
Need assistance?
For last-minute changes or questions, contact Christen Smith:
© 2026 Executive Healthcare Payment Forum | Hosted by Turquoise